Author: Firestarter

The rising amount of data being stored and shared over the internet increases the danger of cyberattacks. These cases are dangerous since sensitive information could end up in the wrong hands and generate legal problems, financial losses, and a bad reputation.

Data security protects important data and helps companies keep their reliability and trustworthiness.

Strong data security strategies allow companies to protect their information against cyberattacks. It also helps them decrease the risk of human error which is one of the biggest reasons for data breaches.

Keep reading to learn about data security and how to protect your data, the most precious asset of today’s digital world.

The Importance of Data Security for IT Services

A weak data structure could produce a loss of reputation and money, diminishing trust in your IT. Here are a few benefits of data security:

Safeguards Sensitive Information

Data security gauges things like encryption, data masking, and access controls to help safeguard sensitive information from breaches or cyberattacks. Access controls restrict who can retrieve sensitive information, while data masking and encryption make the information unintelligible to unauthorized individuals who might get hold of it.

By protecting sensitive information, data security protects organizations and individuals from possible harm and advert losses because of security breaches.

Blocks Data Tampering

If hackers can’t steal the data, they can still tamper with it by intentionally changing or deleting it. Data tampering can create a negative reputation, legal problems, and financial loss. Data security stops tampering and guarantees only authorized individuals can access data.

These measures can help businesses safeguard their sensitive information and advert possible negative legal and financial situations related to data tampering incidents.

Positively Secures the Company’s Reputation

Any data breach can destroy a company’s reputation, causing a loss of client trust, legal troubles, and bad media attention. Data security measures protect sensitive information from loss or theft. Businesses can safeguard themselves and their customers by implementing tough security protocols like intrusion detection, encryption, and firewalls in their IT.

Using data security measures also shows a company’s dedication to safeguarding its clients’ sensitive information, which could improve its reputation and bring in new clients.

Meets Regulatory and Legal Compliance

Data security helps businesses satisfy regulations and laws that require them to use proper security measures to protect security information. By doing so, organizations can avoid huge fines and legal issues associated with non-compliance. They can also build trust and improve client relationships.

Many countries are implementing data security regulations and laws that are primarily focused on protecting personal data accessibility and usage. The regulations also intend to guarantee that personal data providers are treated justly, and data sharing is done lawfully.

Maintains Customer Confidence and Trust

Clients expect businesses to protect their sensitive information from cyberattacks and data leakage. Security measures within a company’s IT services can help retain clients’ confidence and trust by safeguarding their personal information from theft or unauthorized access.

Companies can communicate data security practices to develop trust and transparency. For instance, they can offer security certifications and privacy policies as well as periodic updates on their security measures and methods. With an improvement in customer loyalty, This practice will generate repeat business.

No Additional Costs

Data breaches could be costly for companies, requesting more money to deal with the consequences and assembling a stronger IT infrastructure to safeguard future data. Guaranteeing a safe IT infrastructure stops these additional costs for a security breach that can affect your business.

Fines and Costs

As more and more businesses operate worldwide, that’s an even bigger number of data breaches or cyberattacks that could impact your company, costing you thousands of dollars. This figure includes:

• Auditing services
• Legal fees
• Financial losses
• Repaying clients

Job Losses

If you work in the IT department, keeping customers’ sensitive information safe might be part of your job. If there is a data breach, you may have to take the blame for any negative consequences. It’s important to realize that data security is now a C-suite/board members level concern, making it a vital part of your company’s business strategies.

Reputational Damage

Reputational damage can cost a company millions. It can also have a lasting negative effect for a few years afterward. The last thing you want is for your organization to still suffer the negative after-effects one or two years after a data breach which is why data security is vital to a business.

Data Security Best Practices

Data security best practices can enhance your current security strategy, stop data breaches, and assist with overall business management.

Offer Cybersecurity Training

Cybersecurity training provides your team members with skills and knowledge to protect networks, confidential data, and digital devices from cyberattacks. Training could include:

• Security protocols
• Cyber threats
• Incident response
• Data protection

Cybersecurity training aims to increase awareness of cyber threats and offer the knowledge and the tools to identify, stop, and react to possible security problems. If your IT team handles data security issues, you must train them to safeguard sensitive data most efficiently.

Without cybersecurity training, your IT teams’ operations are limited, raising the danger of a data breach. A viable option is to hire a company that offers IT managed services in Denver, including cybersecurity, to help you keep important data safe from malicious actions.

Ensure Data Security Compliance

Companies must follow data security guidelines for their customers. Data discovery and categorization tools can assist in finding regulated data to safeguard cardholder information with pertinent security measures.

Create Comprehensive Strategies

Comprehensive data security strategies must include physical, technical, and administrative controls like IT security procedures and policies. This should also include frequent data backups in every format to guarantee data can be recovered in case of a sudden breach or cyberattack.

Furthermore, comprehensive strategies must enable secure data collaborations. For example, when sensitive information is shared via email, it is advised to create a digital rights management system or use another secure email solution to avoid unauthorized access. Checklists and a strong standard framework could also help accomplish these objectives.

Strengthen Protocols and Response Plans

Cybercriminals continuously improve their attack strategies, making it vital for organizations to put into effect stronger security protocols to stop these cyber threats.

Consistent testing and automated monitoring are valuable techniques that can help companies eliminate possible cyber threats. Cyber threat awareness training is also vital to help your staff know how to identify and alleviate risks. Prevention measures also include frequent compliance audits and storing backups in separate data systems.

Get Professional Help

If companies don’t have an in-house data security team as part of their IT services, they can get professional help. External data security experts can offer helpful insights into today’s government guidelines and laws, helping to make substantial changes in the company’s security strategies. Furthermore, outside-managed IT services companies can replicate cyberattacks to find weaknesses and help you create appropriate defensive strategies.

Another security technique is constantly transferring data to a trustworthy, dependable location to guarantee its protection. By applying these measures, businesses can reinforce their security posture and better shield clients’ data against cyber threats.

Secure Insecure Data

Don’t ignore using security measures for protecting data is a crucial step to take as soon as possible. It’s all about fulfilling any regulatory or legal requirements regarding data collection, taking steps to guarantee business continuity in case of a network outage, and protecting your sensitive information and that of your clients. Protective measures are needed to sidestep a host of possible security risks.

Automated Cyberattacks

The automation era has had good and bad effects across both the business and online world. It’s now simpler than ever for cybercriminals to automate their attacks on a network. These attacks can go on for a long time without anyone needing to lift a hand. Data security measures must be current to respond to such threats effectively.

Data Integrity Loss

Threats to your data don’t necessarily come from cyberhackers. Sometimes, changeable internal processes could be an issue as well. Data integrity refers to the accuracy and dependability of stored information.

If your company’s approach to such data security problems as having frequent dependable backups should prove out of date, susceptible to human error, or lacking in providing redundancy, data corruption can easily create serious issues without any help from outside individuals. Implementing IT data security solutions means having safe data storage all day, every day.

Threats to Reputation

An attempt to breach your cybersecurity is a threat to your organization’s reputation that security breaches could represent. Doing business online demands a lot of trust and goodwill from your vendors and clients.

They’re depending on you to have good security practices, have a reliable security team, and know the significance of data security. Customers will feel less safe dealing with a business that doesn’t take any precautions, which could become a risk to long-term growth and future profits.

At Elevate, we take data security seriously. Contact us today to find out more about our cybersecurity and cloud security services and get answers from our skilled managed services professionals to any questions you might have.

In today’s competitive business scene, delivering outstanding customer experience has become a significant differentiator. As companies try to meet and exceed customer expectations, IT services play a vital part in enhancing the total customer experience. 

Keep reading to learn how IT support services can help enhance customer experience and push company success. The market is becoming more competitive every day, so an excellent service or product isn’t enough anymore to entice and keep customers.

Customer expectations have become increasingly complex, which forces organizations to become more inventive and deliver an experience that surpasses expectations. To draw customers in and keep them, investing in your customer’s experience is highly significant.

There are a couple of reasons for this. The key factor is that the internet has allowed consumers to access thousands of businesses that all do the same thing. This indicates competition for companies is severe. The main differentiator between organizations is usually the customer experience afforded, which is why the objective is to deliver excellence at each stage.

How does technology come into play? For one, it’s apparent that customers enjoy having options. Some want a real person while others prefer automation. This means organizations must invest in an instinctive omnichannel approach for both live agents and self-serve customer service. To accomplish this, technology must be leveraged. Today’s customer service is more than just emails or phone calls.

One way to attract new customers and satisfy your returning customers is digital transformation. Leveraging digital technology can sustain many aspects of your customers’ experience including:

• Detailed insights that aid you in having a good grasp of your customers’ expectations.
• Digital solutions that allow you to work on these insights to deliver remarkable customer experiences.

If your goal is for your business to stay ahead of your competitors, technology can be quite beneficial in providing extraordinary customer experiences.

Customer Experience Defined

Customer experience is the voyage a customer goes on when they partner with your business. This voyage starts with the first time they interact with exploring your website until completing a purchase.

Customer experience is frequently confused with customer service. They aren’t the same.

During the customers’ experience, there will be a host of touchpoints. The objective of an efficient customer experience strategy is for your customers to be able to pass through every touchpoint effortlessly.

Preferably, you want the customer experience to be as effective. If it isn’t, discord could make you lose current and potential customers. When your customer has a bad experience, they go to customer service for guidance. Not every bad experience, though, can be resolved through support.

For example, if a customer wants the choice to self-serve, but the technology isn’t available to do so, a customer’s needs just aren’t being satisfied. Likewise, if a customer is unclear on one of the steps and requires some help, customer service could be able to assist.

Basically, customer experience is how individuals interact with your business during their journey. Customer service is how your business supports customers if they require assistance at any time.

The Significance of Enhancing Customer Experience

Due to modern technology, customers don’t want to do much thinking or legwork. They expect businesses to make things simpler for them. This is one of the main reasons why customer experience is vital.

As stated earlier, customer experience is usually linked to complete customer satisfaction and customer service. These are two of the most crucial factors among businesses and brands. The experience your customers have is as significant as the service or product they’re purchasing, serving as a deciding factor in customer loyalty.

For any business to be successful, it necessitates loyal customers. This is why enhancing customer experience must be a vital part of your business strategy.

How Technology Can Enhance the Customer Experience

Offers Better Support for Customers

Customer experience is all about delivering an exceptional level of strong support for customers so that they can move from one phase to the next easily.

Certain technology applications can help with this, some being exclusively created to offer support for customers. When a customer feels supported, they feel appreciated and thankful that you have met their needs. These individuals will become your loyal customers.

Personalization

IT services let companies use the power of customer data to establish personalized experiences. By considering customer preferences and behavior, organizations can personalize their marketing, products, and services to individual customers. Personalization makes customers feel appreciated, increasing the probability of repeat business.

Technology makes it simpler for customers to find what they’re searching for thanks to personalized suggestions. This can reduce the time they spend combing through your product or service catalog, quickening their whole experience. Time is valuable; therefore, this is something most customers will deem highly in your favor.

Types of Technology that Can Enhance Customer Experience

Now that we’ve discussed the benefits of applying technology to customer experience, let’s take a look at the types of technology you may want to consider.

Chatbots

Because of the abundance of cell phones and mobile search features, today’s customers are used to getting quick access and responses on the internet.

Chatbots are AI-powered technology created to hold a conversation with a real person over the web. They have rapidly assumed customer service functions for an increasing number of organizations. Why? Chabots can respond to inquiries, satisfying the modern customer demand for immediate support. There are some cases in which more in-depth support is required. However, talking to a live individual isn’t necessary.

Chatbots are an excellent alternative and can give quick answers to things like refund policies and tracking deliveries.

The Cloud

Cloud technology isn’t new. It has been around in the form of data storage, but now is being used to enhance customer experience. The cloud smooths out back-end processes, reducing downtime for customers.

Omnichannel retail, which works to deliver a flawless customer experience across all channels, is estimated to grow as new technologies become available. Regardless of what channel customers pick for interactions, brands can centralize, collect, and respond to that data. Businesses are depending on cloud technology to oversee these interactions, incorporating every piece of customer data into a central source.

With conventional software, you must physically be at your computer desk to access your organization’s resources. With cloud technology, you can access them from any device using the internet. That’s why millions of B2B companies are purchasing online payroll management software, cloud accounting software, and other similar resources.

B2B organizations move at a way more extreme pace than most B2C businesses. That’s why it’s vital to only use tools and resources that contract and expand with you. Since many cloud solutions are available only with a subscription, a business can modify their conditions at any time. Their service provider manages performance, uptime, scalability, and risk so you don’t have to deal with them and can just focus on your business agenda.

Virtual Reality

As a business owner, you want to offer your customers as much information as you can about your services and products.

One way to accomplish this while maintaining solid customer engagement is with the aid of VR (virtual reality) technology. For instance, if you sell automobiles, you may use VR technology to allow potential buyers to get a 360-degree tour of the inside of the vehicle so they can get a true feel for what they’re looking at purchasing.

Voice Capabilities

Consumer experiences provided with voice capabilities may be a helpful tool to the customer as it uses audio feedback and data to make a customer’s task simpler and effortless.

Time is of the essence and active consumers can use voice commands to have a swift shopping experience. In return, customers give brands repeat business and loyalty. Since many individuals already use voice search for their personal business, it’s only natural for customers to want to have voice capabilities when buying products and services from your company’s website.

Wholesale consumers usually require alternative transaction methods since they have more multi-faceted purchases than consumer shoppers. However, the B2B customer experience still necessitates good customer service, information collecting, and post-purchase help which can all be done effectively with voice-enabled capabilities.

Feedback Surveys

The most important way you could enhance customer experience is by asking your customers to answer a feedback survey.

You could send them a couple of questions electronically to find out how they felt about your service and/or product. A usual example is when a customer unsubscribes from your website and is asked to explain why they made that decision. This information may be used to create a better customer experience going forward.

Improve Customer Experience with Elevate

At Elevate, we offer several IT services for Denver businesses that result in technology solutions that help customer experience.

Contact us to learn more about how we can assist your business in implementing customer-centric solutions.

Many businesses in every industry have invested in a comprehensive IT setup to get a competitive edge and develop swiftly. However, this added level of reliance on IT comes with an array of threats and challenges. Not having the ability to detect these risks promptly can lead to huge disruptions to a business and losses.

This is why IT auditing is deemed a vital part of risk management in the continuously changing IT landscape, with newer threats emerging daily.  

First, it’s important to learn what exactly is IT auditing and when your company should get one. Additionally, find out how your company can benefit from an IT audit.

What is an IT Audit?

IT audit is a procedure wherein you assess and test the organization’s IT policies, operations, and infrastructure. It includes:

• Software applications
• Security systems
• Operating systems
• And more

An IT audit is vital to guarantee that your system is not susceptible to any attacks. The main goal of an IT audit is to gauge the readiness of computer systems and the confidentiality and security of the information in the system. An IT audit also checks to see if the system is dependable and accurate.

Why You Need an IT Audit

An IT audit is valuable in numerous ways. Essentially, it balances and checks the history and future of IT in businesses across various industries.

The audit procedure entails an IT auditor:

• Making plans
• Staging processes
• Advise on required strategies, tools, and technology
• Assessing the scope and growth of the organization’s goals
• Offer security to avert data breaches

Even if companies invest in IT solutions, it’s not enough to stop possible new dangers. These threats can be successfully handled with an IT audit.

Evaluating the dependability of storage systems and data processing guarantees the integrity of a company’s IT.

IT audits can validate that processes are functioning as expected by assessing a company’s business continuity and disaster recovery plans. If any section isn’t up to par, they can offer input into what can be done to correct it.

Your IT systems are continuously vulnerable to numerous risks and as you constantly depend on your company’s IT system, it’s only crucial to safeguard it from possible threats. Since an IT audit’s chief objective is to detect errors and inadequacies in the management and use of the IT system, it is essential for any business.

An IT audit isn’t a straightforward process, but it is vital to know the condition of your organization’s IT infrastructure. An audit is an extremely helpful tool to retain the efficiency of your company’s business operation and guard your assets.

IT auditing isn’t a one-time project. If you believe the proper time for an IT audit is when you face numerous security risks, you’re wrong. Actually, IT auditing is a standard process that aids in recognizing legal threats, inadequacies, and new security loopholes when they surface and alleviate them immediately.

What is an IT Auditor?

An IT audit is done by a team referred to as IT auditors who have the necessary certifications to perform the processes of their usual objectives. This procedure is typically done by either an internal auditor or a provider of outsourced IT support for Denver organizations. External IT auditors are independent experts who can be hired by any type of organization.

Furthermore, IT auditors are vital in leading companies in managing their technological resources efficiently. They identify weaknesses and discrepancies, providing strategic advice to improve compliance and security. Their job isn’t restricted to discovering errors. They can offer important insights to help companies improve.

Why You Need an IT Audit

Routine IT audits are an excellent way to assess your security policies and decide what technologies are required to safeguard sensitive data from possible dangers.

A centralized IT audit provides you with a complete understanding of how your IT infrastructure operates, how your security solutions shield this infrastructure, and whether security breaches are present in your protocols, systems, and policies.

An IT audit offers a clear view of the whole infrastructure of your organization. This is beneficial for your IT team when creating the latest security strategies.

Risk Management

An IT audit decisively pinpoints possible threats. IT auditors take proactive methods in recognizing areas that are inclined to suffer from data loss, unauthorized access, or breaches. An IT audit also sustains effective risk management, ensuring that cybercrimes have ascended to meet current developments.

Confidence and Trust

Trust and confidence are vital to an organization’s survival. This doesn’t just pertain to businesses and customers but board members, investors, business partners, and management as well. An IT audit has a critical role of importance to organizations by ensuring that the business has applied the right safeguards, risk management measures, and controls.

Disaster Recovery

An IT audit tests the company’s disaster recovery plan, guaranteeing it’s up-to-date. IT auditing decreases the possibility of IT disruptions by examining the competence of backup procedures and data recovery abilities. IT disruptions include natural disasters, cyberattacks, and system failures.

Data Security

Data is crucial in the current business world. By doing an IT audit, you can evaluate if your IT databases and systems are managed and protected competently. This is vital to avoid data breaches and guarantee the best possible data security.

The IT Auditing Process

The IT auditing process involves the following steps:

Planning

In the beginning stage of an IT audit, an initial assessment is done that includes:

• Operating settings
• Hierarchy and structure of the company
• Current IT software, hardware, and systems

Specifying the Goal and Scope of the IT Audit

The next step in the process is to specify the goal and scope of the assessment which includes the various parts of the IT systems to be covered such as:

• Development standards and processes
• IT infrastructure management
• Network infrastructure
• Systems and applications

Other variables that outline the scope of the audit include the length of time for the IT audit and the places where it is to be done. Apart from this, the goal of IT auditing must be well defined too, based on the requirements of a company.

Fieldwork

Once the plan is in place, the IT auditor implements it and tests the efficiency of the company’s IT controls. During this phase, they will also gather and examine evidence that backs up their findings. The IT auditor will document their work and communicate the findings and suggestions to the stakeholders and C-suite executives.

Evaluation and Collection

The gathered evidence must be significant and pertinent to support the auditor’s findings regarding the business, activity, and function under the audit. Before data collection, an IT auditor must have a solid understanding of the processes. Types of evidence collected and used to support an IT audit include:

• Documents
• Analysis
• Existence and process of physical items

Reporting and Documenting

It is crucial to document all the audit evidence including the audit basis, planning and preparation of the audit, and the performed operations. The report should include:

• Scope
• Goals
• Findings
• Conclusions
• Recommendations

Audit Report

After completing the examination and gathering the information, the IT auditor creates an official report that will detail the audit results and recommendations. The IT audit report will also contain opinions and ratings for the identified IT audit area. This report is then given to the stakeholders and C-suite executives.

Categories of IT Audit

Systems & Application

This audit centers on substantiating that systems and applications are timely, secure, dependable, valid, and appropriate at all stages of the system’s activity. This audit’s goal is to aid financial auditors.

Information Processing

This audit guarantees that the process is functioning timely, accurately, and timely, whether under disruptive or typical circumstances.

Systems Development

This audit confirms that the systems are developed by the company’s standards.

IT and Enterprise Architecture Management

This audit guarantees that the structure and process of IT management are efficient and accurate.

Intranets, Extranets, and Client/Servers

This audit centers on telecommunication controls that are in place since they function as the connection between the server and the client.

Maintaining Security Within Your IT Department

While a compliance IT audit is geared toward assisting businesses in fulfilling industry requirements, the goal of a security audit is to safeguard businesses from malware, cybersecurity dangers, and data breaches.

A security audit is a meticulous process of examining your complete IT infrastructure to identify potential threats, vulnerabilities, and unsafe procedures in your operations. The IT audit areas include:

• Logical security
• Incident management
• Physical security
• Data backup and disaster recovery
• Change management
• Information security

While adopting new technologies is required for many organizations to remain competitive, this digital expansion is also responsible for a rise in cyber-attacks.

An IT audit is an extremely valuable tool to safeguard your assets and retain the effectiveness of your organization’s business operations. If you need an IT audit for your Denver organization, contact Elevate today.

The modern workplace is changing quickly, becoming more global, more mobile, and more remotely accessible. This is the reason why technology and employee productivity go together. 

The Relationship between Technology and Employee Productivity

Technology provides numerous collaboration and communication tools that power the functionalities of many big companies. It enables employees to do their tasks effectively using several tools including:

• Bookkeeping tools
• Calculators
• Spreadsheets
• Presentation software
• Data processing tools

Furthermore, technology delivers smooth collaboration among in-house and remote employees thanks to web conferencing, chats, team rooms, file sharing, and more.

Profitability enhances the morale of your employees, helping to create an environment of excellence. The result is a great, upbeat company, leading to endless stages of high productivity. When a company is profitable, you can easily reward your employees with bigger pay rates and bonuses.

Finding the Right IT Support Partner

With the right business IT support partner, organizations can be more active, effective, and driven.  However, as technologies become more advanced, companies need to connect with experts who can acquire the best from the latest hardware and software.

Contemporary IT support services for companies are more than just contacting the helpdesk and having a staff member walk you through the steps to fix your problem. Today’s outsourced IT support professionals perform managing and monitoring of the business networks, offering advice on IT strategies.

When you partner with an IT support provider, make sure you explain your goals, your business, and your company’s IT infrastructure.

Improve Collaboration

The increase in hybrid working and remote workers has split teams, making collaboration, at times, problematic. Cloud solutions like OneDrive and Microsoft Teams are connecting the gap between office and remote employees, allowing them to share messages, documents, chats, and video conferences.

Scalability

Companies must be flexible enough to scale either down or up. A scalable system is described as an IT infrastructure that allows organizations to manage a bigger amount of traffic. Either a business is hiring more employees or has acquired more clients.

An IT support provider can assist in fulfilling these increases by applying network systems that can effortlessly handle greater workloads.

IT Support Services in Denver

Elevate is a provider of outsourced IT support in Denver that specializes in cyber security, IT strategy, help desk, cloud solutions, and more.

With over 75 years of executive-level technology and experience in the IT industry, we have learned to understand the business needs of our clients and fulfill them, earning their trust in the process. We bring a lot to the table to make technology work for your company.

If you would like to know more about the outsourced IT support services we offer, contact us for a free consultation to discuss your business goals. We are here to help your business improve employee productivity and become more profitable.

Business leaders are always interested in ways to improve efficiency. IT is one area that business leaders don’t usually consider. However, there are several ways in which IT providers can help businesses capitalize on efficiencies.

Whether this means streamlining processes or revising standard operating procedures, they understand that improved business efficiencies save money in the long run.

A skilled managed IT service company can improve your business efficiencies by implementing the following strategies:

Understanding Your Business Goals

When you work with a managed IT service provider, be sure the one you partner with spends ample time getting to understand your business goals.

If you’re wondering why this is important, consider this: if a managed IT service provider doesn’t make time to understand your business, how can you be sure their solutions are the ones best fit for your needs?

A mediocrely managed IT service provider will give you cookie-cutter solutions. However, what works for one business most likely won’t work for another one. Your improved business efficiencies must be created for long-term success.

Be Proactive

Your managed IT service provider must be proactive. A proactively managed IT service provider improves your business’ efficiencies by identifying system problems before they occur, monitoring your IT infrastructure, and correcting any issues with little to no interruption to the functionality of your business.

Monitor and Manage

One phase of a managed IT service provider is to monitor, patch, and install updates on the servers, networks, devices, etc., that work together to keep your business infrastructure operating efficiently.

The objective of partnering with a managed IT service provider is to get ahead of any issues, avoiding any unnecessary downtime. When your infrastructure is monitored and managed, your business operates at peak condition with no downtime.

Security

Partnering with a solid IT-managed service provider guarantees you remain in the know when it comes to security.

Many managed IT service providers offer cyber security services that track the latest trends, developments, and threats. A skilled IT service provider knows that what worked as a good firewall three years ago is not going to work now to keep your business network secure. They will explain why your firewall must be updated and which next-generation firewall is today’s top choice.

Scalability

When talking about scalability, managed IT service providers can scale up IT support when necessary. These businesses possess the specialists and industry expertise to efficiently manage any technology project or provide technology support when and where needed.

The Best Provider of Managed IT Services in Denver

A managed IT service provider can significantly improve your business efficiencies. Besides operational efficiency, you will see improvement in profitability and scalability, allowing you to redirect your resources to other vital parts of your company.

Contact us today to learn about our managed IT services in Denver and how they can specifically benefit your business.

The importance of comprehensive IT support cannot be exaggerated.  It is vital to the success of any organization. Without it, you won’t know if something is awry with your network and servers. This is why it is critical to partner with an experienced IT-managed service business.

Many IT-managed services businesses offer more than just basic support. Some of these organizations specialize in cybersecurity. They can help strengthen the security of your computers and network from hackers and malware, whether your team works in-house or remotely. 

Perform Regular Assessments

An outsourced IT-managed service provider can perform an initial assessment to find out if

any vulnerabilities are in the system. Until a professional assessment is done, a business doesn’t know where its weaknesses might be. After the first assessment, regular assessments can be performed to keep all computers and devices functioning as efficiently as possible.

Updating Systems

One of the fundamental aspects of cybersecurity is keeping systems updated. Cybercriminals frequently exploit weaknesses in a company’s hardware and software to unleash an attack or gain unlawful access. IT services shine in this area by:

• Automatic updates – Managed services providers (MSPs) ensure that your systems are regularly updated with the latest security patches and updates, reducing the window of opportunity for cyberattacks.
• Risk assessment – Consistent monitoring of systems helps IT-managed service experts detect vulnerabilities, guaranteeing that the most vital problems are handled immediately.

Monitor Networks

Numerous organizations have a firewall to safeguard their networks. Honestly, this is just a small step and won’t keep your organization safe.

IT services provide continuous monitoring to keep the networks secure. Keeping a network protected entails several parts of a system.

• Malware protection – IT services can provide the most current security tools and software to destroy malware.
• Endpoint protection – Every access point on a network is secure including desktops, laptops, phones, and tablets.
• Immediate alerts – IT services can deliver immediate alerts about the well-being of an organization’s network.

Meeting Compliance

Meeting compliance guidelines is crucial when operating a company. Remaining compliant entails adhering to every state and federal law that applies specifically to the business. An IT service company will usually know any compliance situations that affect technology. Being non-compliant could include paying a huge fine.

Available 24 Hours a Day, Seven Days a Week

A computer system is susceptible to viruses and hackers 24 hours a day, seven days a week.

Partnering with an IT service company could stop a security breach. These experts can monitor and safeguard the system minus the downtime. Additionally, 24/7 IT-managed services mean a professional is on call to handle any problem that occurs.

A company that provides IT-managed services in Denver can enhance cybersecurity for a company that includes network monitoring and malware protection. Contact us today for a free consultation to get started.

Without a strong IT disaster recovery plan, companies put their operations in jeopardy, risking a loss of data and profits.

Keep reading to find out what’s involved in disaster recovery, why it is critical, and how to create a feasible plan that keeps your company secure.

An IT Disaster Recovery Plan Defined

An IT disaster recovery plan details what a business must do in an emergency to safeguard its:

• Data
• Infrastructure
• Applications
• Accessibility

Disasters can occur day or night at any time from numerous sources. For instance, a physical attack can happen against your employees or infrastructure. Additionally, disasters could result from ransomware, fake identities, and malware. Natural occurrences such as floods, fires, and earthquakes can create disasters.

IT disasters can affect cloud and in-office settings. Therefore, it’s crucial to have a reliable recovery plan regardless of your infrastructure type. Companies must create a disaster recovery plan that aligns directly with their workflow, digital services, and IT environment.

IT Disasters are Dangerous

While most organizations have a disaster recovery plan in place, these plans are usually unsuccessful. The reason is that disaster recovery is typically a second thought for many businesses, particularly if you have a budget and staff shortage. Disaster recovery isn’t a top priority for many organizations. IT departments often have a disaster recovery plan just to be compliant.

With that being said, here are some of the risks companies face due to an IT disaster.

Bad Reputation

Companies are in danger of a bad reputation after a lengthy outage. Individuals expect to have access to online services 24/7.

When clients can’t access online resources, they have bad experiences. They’ll have a negative feeling about your business, your brand, and most likely leave a bad review on social media.

Financial Loss

Infrastructure loss might make websites and applications unavailable. The short or long-term effect for a business is a severe financial loss. For instance, if an online store is inaccessible after a disaster, customers can’t shop and complete orders. It goes without saying that companies can’t afford to lose customers, money, and remain competitive.

Data Loss

While companies can recoup from a financial loss, outages could lead to something ruinous such as permanent data loss.

For instance, an unexpected fire might wipe out a server or workstation holding important data. This could be a long-term setback, either causing a delay or stopping a business from marketing new products or services.

Create an Effective IT Disaster Recovery Plan

There’s no telling when your business will be hit with a disaster. Therefore, your IT disaster recovery plan must include policies and procedures that go into effect before, during, and after a disaster. Instead of waiting until something bad happens and you need to react immediately, go on the offense. Refresh your disaster recovery plan to guarantee it’s able to secure your digital assets and infrastructure.

As the top provider of managed IT services in Denver, we can help your business have an effective disaster recovery plan. Contact us and let’s discuss how our consultants can assist.